Password reset office 365 guest user11/1/2022 ![]() ![]() On my customers Azure AAD tenant with all of the guest users, he cannot reset the External Users B2B users password, as he receives this error: "This is not the home directory for Either or an administrator in their home directory can reset the password for this user." ![]() Please contact your admin and ask them to define a password reset policy." If you'd like, we can contact an administrator in your organization to reset your password for you.Īdditional details: SSPR_0011: Your organization has not defined a password reset policy. To learn more about password reset configuration read the article Quick Start: Azure AD self-service password reset. Please contact your admin and ask them to configure password There is no further action you can take to resolve this situation. The user gets the following error: "Get back into your account We're sorry You cannot reset your password at this time because your administrator has not configured password reset for your organization. My client has this same issue with their B2B user who was the first user in their organization, but forgot her password. What flow are users trying to reset passwords? Redemption time (or) already redeemed earlier and trying to access the application?ĭo click on "Mark as Answer" on the post that helps you and vote it as helpful, this can be beneficial to other community members. You might want to refer to this documentation on Properties of an Azure Active Directory B2B collaboration user in the below link: This arrangement is also called a just-in-time (JIT) tenancy or a "viral" tenancy. The requirements are that they redeem their invitation and Azure AD verifies their email address. ![]() The guest user in Azure AD is still created. If the partner organization doesn't use Azure AD, In this case, the B2B user signs in by using an Azure AD account that belongs to the invited tenant. Homed in an external instance of Azure AD and represented as a guest user in the inviting organization. ![]()
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